Easily find Sysco Shop learning resources
Sysco Shop offers a wide range of learning resources designed to support your day‑to‑day work. From how‑to guides to feature overviews, these materials help you build confidence and efficiency while using the platform. This article points you to the most relevant locations so you can quickly access what you need, when you need it.
Use the Knowledge Base (KBA) for Answers
Sysco Shop’s robust Knowledge Base Article (KBA) library is your first stop for answers to common questions. It provides an expansive collection of content that allows you to browse information by category or quickly find what you need through independent search. By using this resource, you can resolve issues faster, learn best practices, and continue building your knowledge—often without the need to contact support.
To access the Knowledge Base, ensure you are logged into Sysco Shop. Articles can be found directly within the platform or conveniently accessed through the Help function in Sysco Shop.
Contact AppSupport for Help
If you need assistance with Sysco Shop, App Support is your direct line to help. You can contact the team anytime by emailing syscoappsupport@sysco.com for support with troubleshooting issues or requesting clarification.
In addition to email support, App Support is easily accessible directly within Sysco Shop on both Web and Mobile. Simply select the Help button to submit questions or get guidance right when you need it. AppSupport is available to help ensure minimal disruption and a smooth, efficient experience.
Customer Monthly Lookback
The Customer Monthly Lookback—also known as the Monthly Snapshot—provides a comprehensive overview of all new features and enhancements released throughout the month on Sysco Shop and Mobile. It’s designed to keep customers informed and up to date on the latest improvements—making it easy to understand what’s new, what’s changed, and how to take advantage of the newest capabilities available.
Schoox & L&D
For deeper, role‑based learning and development, Schoox and Learning & Development (L&D) offer structured courses and training opportunities.